Privacy Policy

This Privacy Policy describes how QuantumClash ("we", "us", or "our"), operated by QuantumClash Pty Ltd (ABN 47 123 456 789), collects, uses, discloses, and safeguards your personal information when you visit our website quantumclash.pro or interact with our services.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

QuantumClash is an Australian gaming media company headquartered at Level 12, 1 Darling Harbour, Sydney NSW 2000, Australia. We operate the website quantumclash.pro, which provides game reviews, esports tournament coverage, and gaming community content.

If you have any questions about this policy, you can contact our Privacy Officer at: [email protected]

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (name, email address)
• Submit a contact form (name, email address, message content)
• Register a team for a tournament (team name, captain's name, email, location)
• Submit a game for review (contact details, game information)

2.2 Information Collected Automatically

When you visit quantumclash.pro, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search engine
• Device type (desktop, mobile, tablet)

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you our newsletter and editorial updates (only if you have subscribed)
• To process tournament registrations and send event-related communications
• To improve our website content, functionality, and user experience
• To analyse website traffic and usage patterns using aggregated, anonymised data
• To comply with our legal obligations under Australian law
• To detect and prevent fraud or misuse of our services

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: When you subscribe to our newsletter or submit a contact form, you consent to us processing your data for that specific purpose.
• Legitimate Interests: We may process data to operate and improve our website, provided this does not override your fundamental rights.
• Legal Obligation: We may process data where required to comply with applicable Australian law.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party providers who assist us in operating our website (e.g., email delivery services, analytics providers). These parties are contractually obligated to protect your data.
• Legal Authorities: Where required by law, court order, or to protect the rights and safety of QuantumClash or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Newsletter subscriber data: retained until you unsubscribe
• Contact form submissions: retained for up to 2 years
• Tournament registration data: retained for up to 3 years after the event
• Website analytics data: retained in anonymised form for up to 26 months

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit and access controls for data at rest.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, including game publishers, esports organisations, and streaming platforms. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

11. International Data Transfers

Your information may be processed by our service providers in countries outside Australia. Where this occurs, we take steps to ensure that your information receives an equivalent level of protection as required under Australian law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, QuantumClash Pty Ltd, Level 12, 1 Darling Harbour, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.